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Cabaret Hotline Online is an independent website with more than 7,400 pages of news, information and stories on cabaret, owned and maintained by Stu Hamstra. CABARET HOTLINE ONLINE is not affiliated with any club or organization. It is totally supported through advertising and membership donations. This blog is an extension of the website and newsletter.

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Monday, April 13, 2009

ONLINE RESERVATIONS? WORK STILL NEEDS TO BE DONE

I am a firm believer in the power of the internet, but I have yet to be convinced of the advisability of "online" reservations, rather than dealing with a "live" person. One performer reported recently that the online system at a club where their show was presented last month was reporting the show as "sold out" when apparently only a dozen or so reservations had been made. There have also been rumors, but no hard evidence, that reservations are being made as a joke or a prank using the online systems - with legit reservations turned away. I always advise everyone to make a reservation to a show - but now I might caution you that the online systems are not 100% reliable. Try the old fashioned method, where available, of calling the venue directly when they are open for business when making your reservation.

Computers - and the people who run them - can make mistakes. I found this out the other day when looking up a neighborhood restaurant in one of those usually quite reliable online restaurant guides, and it was listed as OUT OF BUSINESS. Well the place is just around the block from me, and has been open for at least the two-plus years I have been living here.